Frequently Asked Questions

You can create an account on TopProperty.lk by clicking on the “Sign Up/Register” button and providing your email address, or you can sign in using your Google account.

Click here to register/sign in and create a listing easily

Yes, posting listings on TopProperty.lk is completely free of charge. Whether you’re listing a property for sale, rent, or any other type, there are no fees involved.

To create a property listing, simply click on the “POST YOUR AD” button at the top of the page. You’ll be guided through the process of adding property details, descriptions, and images.

Yes, you can use the search bar at the top of the page to search for properties by location. You can also apply filters such as property type, sale or rent, age, number of bedrooms, bathrooms, and more to narrow down your search results.

While TopProperty.lk endeavors to maintain the integrity of its listings, users should exercise caution and conduct their own due diligence before engaging in any transactions. We encourage users to report any suspicious or fraudulent listings to our support team for review.

Please check with address you have entered while creating the listing. If you have entered a wrong address, your property can be placed somewhere else within the map. In case if you are unable to find the correct address when creating the listing, please enter the postcode of the property and then select the most accurate location such as the nearest. But we strongly encourage our users to use the nearest town/city always as the address when listing your ad.

Yes, you can manage your property listings from your account dashboard. You’ll have the option to edit or delete your listings as needed.

Each property listing will include contact information for the owner or agent. You can reach out to them directly through the provided contact details to inquire about the property or schedule viewings.

It’s an unfortunate to hear online scams and frauds. To avoid scams, it’s important to exercise caution and follow these tips:

    1. Deal locally: Whenever possible, conduct transactions with individuals or agents in your local area.
    2. Verify listings: Be wary of listings that seem too good to be true or lack detailed information. Always verify the authenticity of listings before proceeding.
    3. Use secure payment methods: Avoid wire transfers or cash transactions and opt for secure payment methods whenever possible.
    4. Meet in person: Whenever feasible, arrange to meet with the property owner or agent in person to view the property and discuss terms.
    5. Trust your instincts: If something feels off or if you’re asked to provide personal or financial information that seems unnecessary, trust your instincts and proceed with caution.

Read more of how to stay safe online

If you come across a listing that appears to be fraudulent or suspicious, please report it to our support team immediately. We take reports of scams seriously and will investigate the matter promptly to ensure the integrity of our platform.

Yes, some common red flags include:

    1. Requests for upfront payments or deposits before viewing the property.
    2. Listings with unusually low prices or rent rates compared to similar properties in the area.
    3. Lack of contact information or refusal to provide additional details about the property.
    4. Pressure to make quick decisions or urgency to finalize transactions without proper due diligence.
    5. Poor grammar or spelling in listing descriptions, which may indicate a lack of professionalism.

By staying vigilant and following these guidelines, you can help protect yourself from potential scams while using TopProperty.lk

Renting a property in Sri Lanka as a newcomer can be a rewarding experience with the right knowledge and preparation. By understanding the rental process, budgeting wisely, and being vigilant against fraud and scams, you can secure safe and suitable accommodation to support your journey in Sri Lanka. Remember to conduct thorough research, ask questions, and seek assistance when needed to make informed decisions and protect yourself from potential risks. With these guidelines in mind, you can embark on your rental journey with confidence and peace of mind.

Understanding the Rental Process:

  1. Research: Before embarking on your search for accommodation, conduct thorough research on the different types of properties available, rental prices in various areas, and the rental market trends. Utilize online platforms, forums, and social media groups to gather information and insights from other international students or visitors who have experience renting in Sri Lanka.
  2. Budgeting: Determine your budget for accommodation, taking into account not only the monthly rent but also additional expenses such as utility bills, council tax, and transportation costs. It’s essential to have a clear understanding of your financial limits to avoid overstretching yourself financially.
  3. Location: Consider the location carefully based on factors such as proximity to your place of study or work, access to public transport, securities, amenities, and safety. Each city and neighborhood in Sri Lanka offers a unique living experience, so research thoroughly to find the area that best suits your needs and preferences.
  4. Property Viewing: Arrange viewings for potential properties to get a firsthand look at the condition, size, and facilities offered. Take note of any issues or concerns during the viewing and don’t hesitate to ask questions about the rental terms, tenancy agreement, and maintenance responsibilities.
  5. Tenancy Agreement: Once you’ve found a suitable property which is a legal requirement, you’ll be required to sign a tenancy agreement outlining the terms and conditions of the rental arrangement. Read the agreement carefully, paying attention to clauses regarding rent payments, deposit requirements, maintenance obligations, and notice periods.

Tips to Avoid Fraud and Scams:

Most important tip: do not make any payment upfront (Advance-Payments) without verifying the identity of the party you are dealing

  1. Verify the Landlord or Letting Agent: Before entering into any rental agreement, verify the identity and legitimacy of the landlord or letting agent. Request to see their identification documents and contact details, and consider conducting online searches or asking for references from previous tenants.
  2. Beware of Unrealistic Offers: Be wary of rental listings that seem too good to be true, such as significantly lower rents or overly attractive incentives. Scammers often use such tactics to lure unsuspecting individuals into fraudulent schemes, so exercise caution and trust your instincts.
  3. Avoid Cash Transactions: Avoid making cash payments or wire transfers for rental deposits or advance rent payments. Legitimate landlords and letting agents typically use secure payment methods such as bank transfers or online payment platforms, which provide a traceable record of transactions.
  4. Visit the Property in Person: Always insist on visiting the property in person before making any payments or signing any agreements. Viewing the property allows you to assess its condition and authenticity, reducing the risk of falling victim to rental scams conducted solely online.
  5. Seek Legal Advice if Unsure: If you’re unsure about any aspect of the rental process or suspect fraudulent activity, seek legal advice or assistance from relevant authorities such as housing agencies or student support services. It’s better to be safe than sorry, and seeking professional guidance can help you navigate any challenging situations effectively.

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